Welcome to The Product Factory (10810 bytes)

On-Line Store

Merchant Accounts

Our Guarantee

Customer Service

Site Info

Related Links

Testimonials


Order Processing
Orders placed from our Internet store are completely secure. Once you've filled out our on-line order form and sent it off to us, the order is first confirmed by our secure Internet service and then securely transmitted to us. We check for product availability, enter your order, confirm your credit card, and send you another e-mail indicating that the order has been entered. Our goal is to have all orders entered no later than 48 hours after receiving them, but we'll often enter orders within hours of receiving them. If you have question about your order call us toll free at 1.888.459.6224 or send us an e-mail at info@theproductfactory.com.
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International Orders
At the present time our international order processing is limited. If you are interested in placing an international order please contact us at sales@theproductfactory.com.
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Product Availability
Most products on this site are in stock and available. At the present time, we are unable to automatically deduct inventory when a product is purchased online. This means it is possible that a product you order may actually be on back order. In that event, we will notify you via email.
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Shipping & Handling
Our usual shipping method is standard ground delivery. Orders are generally shipped within two business days. We are currently unable to offer expedited shipping from our web site. Refer to the tables below for shipping and handling charges for the state you live in.

Continental US - Zone 1 Total (PA,NY,NJ,MD,DC,DE,OH,WV,VA,CT,RI,NH,MA)

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$50 and under $15.00
$50.01 - $100 $17.00
$100.01 - $175 $20.00
$175.01 - $350 $40.00
Over $350 $50.00
Continental US - Zone 2 Total (VT,ME,NC,SC,KY,IL,IN,MI,AL,GA,FL)

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$50 and under $17.00
$50.01 - $100 $20.00
$100.01 - $175 $22.00
$175.01 - $350 $45.00
Over $350 $50.00
Continental US - Zone 3 Total (ND,SD,NE,KS,TX,OK,AR,LA,MO,MS,TN,MN,IA,WI)

Add

$50 and under $17.00
$50.01 - $100 $20.00
$100.01 - $175 $25.00
$175.01 - $350 $50.00
Over $350 $60.00
Continental US - Zone 4 Total (CA,OR,WA,NV,ID,UT,AZ,WY,NM,MT,CO)

Add

$50 and under $20.00
$50.01 - $100 $25.00
$100.01 - $175 $30.00
$175.01 - $350 $60.00
Over $350 $75.00
Alaska/Hawaii Total

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$50 and under $40.00
$25.01 - $100 $45.00
$100.01 - $175 $65.00
$175.01 - $350 $130.00
Over $350 $150.00
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Sales Tax
Pennsylvania residents will be charged 6% Sales Tax at checkout.  

Return Policy
Your satisfaction with any purchase from The Product Factory, Inc. is 100% guaranteed for 90 days. If for any reason you’re not satisfied with your purchase, you can return it to us for a full refund or replacement (this is in addition to our 1 year warranty). Instructions on how to return a product to us can be found on our informational insert that will come with your purchase (see 1Yr Limited Warranty). If you have further questions regarding product returns, please call us at 1.888.459.6224 or send us an email at info@theproductfactory.com.
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Questions & Comments
If you have questions or comments about any product or service on this site or anything else regarding The Product Factory, Inc. please do not hesitate to call us toll free at 1.888.459.6224 or send us an e-mail at help@theproductfactory.com. We're always interested to hear what our customers have to say and we welcome the opportunity to serve you.
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Copyright © 2018
The Product Factory, Inc.
All rights reserved.
Revised:
Jan 2018

The Product Factory, Inc. / P.O. Box 789 / Trexlertown, PA 18087-0789
Toll Free: 888.459.6224 / Fax: 610.366.8958 / E-mail: info@theproductfactory.com

 

Created by: CraneCreek Communications